Privacy Policy

Effective Date: July 23, 2024

PLANZ FZCO, Inc (the "Company", "we", or "us") provides this privacy policy ("Privacy Policy") in compliance with the Personal Data Protection Act of 2012 ("PDPA"), the EU General Data Protection Regulation 2016/679 of April 27, 2016 ("GDPR"), and corresponding national laws of the countries implementing the GDPR (collectively referred to as the "GDPR"). This policy applies to information gathered or provided on our site and in connection with our varied services ("Services for which this Privacy Policy is provided to you").

By using or accessing our Services through any means or agreeing to this Privacy Policy and corresponding Terms of Use, you consent to our collection, storage, use, and disclosure of your information as detailed in this Privacy Policy. If you do not consent to the processing of your personal data as outlined in this Privacy Policy, please refrain from using our services or accessing our website.

Please be aware that our Services may contain links or information to third-party websites that are not owned or controlled by us. We hold no responsibility for the privacy practices of such third parties.

A. Types and Collection of Information

Our primary goal in collecting the information outlined below is to provide you, our users, with superior services and products.

The Types of Information Collected

We gather three basic kinds of information in connection with our services:
(a) Personal information
(b) Anonymous information
(c) Aggregated information

"Personal Information" refers to any data about an individual, whether accurate or not, that can be identified from that data or from other information to which the organization has or may have access. This includes details like the individual's first and last names, residential or other addresses, email addresses, and phone numbers. Personal information also encompasses identifiers such as cookies, IP addresses, mobile and/or fixed device IDs, which can recognize individuals across various websites and online services over time. These identifiers can reasonably be associated with identifiable individuals.

"Anonymous Information" pertains to information that neither directly nor indirectly identifies an individual, nor can it reasonably be employed to identify an individual. However, if anonymous information is directly or indirectly linked to or combined with personal information, such anonymous information is also treated as personal information.

"Aggregated Information" denotes information about a group or category of services or users, which does not identify any individual and cannot reasonably be used to identify any individual.

Methods of Information Collection

We collect data (including personal information) directly from you when you use the Services. Below are some instances where this occurs:

Registration Information

When you register with us to create an account or profile within the Service, we may ask you to provide certain details, including:

(i) Email address
(ii) Password
(iii) Other necessary information to complete the registration process (which may include personal information)

Customer Support

When you reach out to us for customer service or technical support, we gather and store your contact details, information about your use of the Services, your user ID, and any other information you voluntarily provide us in connection with such queries.

Other Sources

We may also obtain information about you from other sources, including but not limited to other users of the Services, third-party information providers, and partners. For instance, we gather data you provide to us or our third-party partners when you participate in promotions, sweepstakes, or loyalty programs. This information may be used to augment your account data and/or profile and may be combined with other information we collect from you.

Information Collected by Automated Technology

We gather anonymous information automatically when you interact with our Services, as detailed below:

  • Cookies

    A "cookie" is a small text file that is sent from a web server to your browser and stored on your computer's hard drive, mobile phone, or other device. We use cookies to collect anonymous information about you, such as your name, the pages you view, the time you spend on our site, the games you play, and the sites you visit immediately before and after using our service. This information is used for statistical and market research purposes.

    We use cookies to gather information about your browser activity. We may also use local shared objects, often referred to as "Flash cookies," to gather information from you.

    You have certain choices when it comes to cookies. By changing your browser settings, you can choose to reject all cookies or limit the types of cookies you allow. As Flash cookies operate differently than browser cookies, the cookie management tools in web browsers may not remove Flash cookies. Please see the "Flash Cookie Management" section below for more details. However, please note that if you choose to reject or limit the types of cookies, it may prevent you from accessing certain features of our services in some instances.

  • Log Files

    Like most internet services, we gather information from you using server-side log files. The data retained in the log file includes your computer or device's IP (Internet Protocol) address, browser type, browser language, email application, Internet service provider, pages visited/exit pages, type of computer platform, date/time stamp, and user activity.

    The software that enables our services may create associated logs and temporary files that are stored on our servers. These files contain account information, basic settings, system notifications, and other data necessary for using our services. Your data may also be gathered during routine server backups.

Tracking Technology

We gather information from you utilizing a range of tracking technologies, which include but are not limited to web beacons (also known as internet tags, pixel tags, and clear GIFs). Web beacons are small pieces of data embedded in images on a website's pages, used to analyze traffic patterns, such as the frequency of user visits to different areas of our service. Pixel tags may be used to make advertising more efficient by excluding current users from certain promotional messages or by identifying the source of new installations. These methods may involve collecting information directly from you or through another entity authorized by us to collect information on our behalf. The HTML emails we send to users may also use these methods to determine whether the recipient has opened those emails or clicked on links contained in them. The information we collect through tracking technology is anonymous.

Click-Through URLs

Some of our Services, including email messages, use "click-through URLs" linked to other content within our Services. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. This data is collected to enhance the quality and effectiveness of our Services and to better understand how people interact with our Services.

B. Use and Disclosure of Personal Information

We will not use or disclose any personal information we collect from you except as described elsewhere in this Privacy Policy. Your personal information may be used alone or in conjunction with information collected from other users.

Use by the Company

We use your personal information for one or more of the following purposes:

  1. To enable customers to register with us to create an account or profile within the Service.

  2. To operate, maintain, and improve our services.

  3. To conduct market research analysis. This includes, but is not limited to, analyzing user characteristics and usage patterns in order to better understand how our services are used, market them more effectively, and optimize the display of advertising.

  4. To communicate with you regarding your account or, with your express consent or as otherwise permitted by law, to send you notices, newsletters, promotional materials and other information regarding our services or the offerings of our business partners and to provide you with the opportunity to participate in surveys, campaigns, contests, and sweepstakes.

  5. To prevent or investigate actual or suspected fraud, hacking, infringement, or other misconduct in connection with our Services.

  6. To respond to customer service and technical support inquiries, troubleshoot problems, investigate incidents, and handle complaints.

  7. To provide services to you and our clients.

  8. To comply with any applicable law, regulation, legal process, or enforceable governmental requirement.

  9. To send you notices, including communications regarding changes to our Terms of Service, this Privacy Policy, and other service-specific policies, and to enforce the applicable Terms of Service as set forth in such policies.

  10. To enable User-to-User and other intra-Service communications and interactions.

  11. To protect against harm to the rights, property, or safety of the Company, its users, or the public, as required or permitted by law.

Disclosure to Third Parties

Third-party Service Providers

We may disclose your personal information to third party service vendors and partners (including telecommunications carriers and content providers) in connection with providing the Services. Such third-party service vendors and partners may be located outside of your country of residence and may provide services such as data analysis, email delivery, hosting, infrastructure and network storage, customer service, technical support, auditing, content licensing, and promotion.

Affiliates

We may disclose personal information to our "affiliates" (meaning our subsidiaries, parent companies, joint ventures, and other corporate entities under common ownership around the world) for the purpose of transferring and processing personal information in accordance with our instructions or otherwise.

Change in Ownership

If we merge with another company in the future through a corporate merger, sale, acquisition, liquidation, or other similar process, your personal information may be transferred with the business or a portion thereof or sold as an asset of the company. The business will be transferred to the successor organization in the transaction. If there is a material change in our privacy practices as a result of such a transaction, you will be notified through prominent notices within our services of any changes in ownership or use of your personal information and the choices you have regarding your personal information.

Termination of License Agreement

Upon expiration or termination of a third-party license agreement relating to one or more portions of the Services, your personal information may be transferred to the applicable third-party licensor in accordance with the terms of the applicable license agreement. Prior to any transfer to a third-party licensor, we will provide you and other users with written notice in the manner described in this Privacy Policy.

Safety, Security and Legally Required Disclosures

If we believe in good faith that our services are being used to commit a crime or that there is an emergency situation that poses a threat to us, your personal information and communications within the service may be accessed and disclosed to protect your or others' safety and our rights or property, including enforcement of our Terms of Use. We may also disclose personal information if required to do so by law, regulation, or court order; in response to a subpoena or litigation discovery request; or in the good faith belief that such action is necessary to comply with or abide by the order of law. Legal proceedings will be brought against us. In addition, we will make legally required disclosures to government authorities and notify you of any breaches of security, confidentiality, or unauthorized disclosure of personal or private data in accordance with applicable laws, rules, and regulations.

C. Information Storage and Security Measures

We employ reasonable measures, both online and offline, to safeguard the information we gather from you. This information is stored on secure databases, devices, and servers, which may be owned by third-party providers. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we've implemented an array of physical, electronic, and managerial procedures. We utilize industry-standard technologies, such as firewalls, to preserve the confidentiality of your personal information. In addition, sensitive information transmitted to us is protected by encryption, supplementing the password protection associated with your service account.

Although we take reasonable steps to guard against potential breaches of our services, databases, devices, or servers, and records, we cannot provide absolute assurance that unauthorized access, data loss, or other breaches will not occur due to factors beyond our control. Therefore, we cannot offer warranties, guarantees, or representations concerning the preservation or non-disclosure of personal information collected from you. We strongly advise that you consistently implement reasonable measures to protect your personal information, including passwords and other sensitive information.

Moreover, it is crucial to note that information transmitted over the internet, whether through email or our online forms, is not inherently secure against interception. As such, we cannot assume responsibility for such interceptions and cannot provide an absolute guarantee of the security of such information.

In the event of a security breach, we pledge to investigate, strive to resolve the issue, and take all necessary steps to ensure your personal information is handled securely and in accordance with this Privacy Policy.

Pursuant to your rights under the Review, Update, Correct or Delete Personal Information section, we reserve the right to retain your personal information for a reasonable period for record-keeping and/or legal compliance purposes. This retention will be in accordance with our document retention policy and applicable law.

Lastly, we reserve the right to store and utilize anonymous and aggregate information for statistical purposes without any limitations.

D. Additional Provisions Pertaining to Privacy Policy

Provisions for Opt-out

At any time, you have the opportunity to opt-out from the utilization of your personal information for the following purposes by sending an email to remonster.g@gmail.com. Please include your user ID or registered email address in your communication to enable us to confirm your identity. We will make commercially reasonable efforts to honor your request.

  1. Receiving Marketing Communications from Us You may opt-out from receiving marketing communications related to our services, including but not limited to, notices, newsletters, promotional materials, or invitations to partake in surveys, promotions, contests, or sweepstakes. You can achieve this by declining to opt-in when we request your approval.

  2. Disclosure of Personal Information to Affiliated Entities You may opt-out from the disclosure of your personal information to our affiliated entities for marketing purposes either by declining to opt-in or by sending us an email when we seek your consent.

  3. Disclosure of Personal Information to Third-Party Service Providers You may choose to opt-out from us disclosing your personal information to authorized third-party service providers for marketing purposes by either declining to opt-in when we seek your consent or by communicating with us via email.

Accessing, Reviewing, Updating, Correcting, or Deleting Personal Information

You can generally access, review, update, correct, or delete personal information collected via our Services by logging into your account. You can also rectify any factual inaccuracies. Certain personal information, such as birth dates and age that verify eligibility, cannot be deleted from an active account but can be altered by fully validating the new information. We reserve the right to delete your registration or promotional entry if we find any submitted personal information to be knowingly false or fraudulent. To request the removal of your personal information, you may contact us at remonster.g@gmail.com. We will make commercially reasonable efforts to honor your request. To access your personal information, you will need to provide proof of identity, which may include your name, address, city/state, zip code, user ID, and/or information about your recent activity on our services. We reserve the right to deny access to any user if we have reason to question their identity. There may be circumstances where we may not be able to provide you with access to all the personal information, we hold about you. Exceptions may include instances where providing the information would be prohibitively costly, information that refers to other individuals, information that cannot be disclosed for legal, security, or commercial proprietary reasons, and information that is subject to attorney-client or litigation privilege. Additionally, to manage the information we receive about you from the social networking sites you use to access our Services, you will need to update your information and alter your privacy settings as per the instructions provided by those social networking sites.
As per California Civil Code Section 1798.83, our customers, prospective customers, and visitors residing in California can request specific information regarding the disclosure of their personal information to third parties for direct marketing purposes. Similar access rights are also provided under Canadian federal and provincial laws. If you are a resident of California or Canada and wish to request such information, please use the subject line "California/Canada Privacy Rights" and contact us at .

Notification of Alterations

We retain the right to modify and update the stipulations of this Privacy Policy at any point in time. Changes to this Privacy Policy become effective when the revised Privacy Policy is made accessible to you through the Service or otherwise. If we decide to significantly alter our Privacy Policy, we will announce those changes on our Services and/or the relevant Site and within our updated Privacy Policy. We advise you to review this Privacy Policy periodically for any modifications. We will also archive prior versions of this Privacy Policy for your perusal.
By continuing to use the Service after we post an updated Privacy Policy or notify you of significant changes, you agree to comply with the terms of the revised Privacy Policy. If you find the revised Privacy Policy unacceptable, your only option is to cease using the Service.

Links to Third-Party Websites, Services, and Other Offers

Our Services may incorporate links to websites, services, and/or offers from third parties. We do not hold responsibility towards you or any third party for your interactions with or requests for information from such third parties, or for the subsequent utilization, processing, or distribution of such information (including any personal information). This applies when you have willingly chosen to share it with them. Prior to providing personal information to a third party, we recommend that you scrutinize the corresponding privacy policy and information practices of that third party. Any queries or concerns should be directed towards the third party.

Safeguarding Children's Privacy

Our websites and services are intended exclusively for individuals who are 18 years of age or older, who possess the legal capacity to enter into a contract (or, if over 18 years of age, have attained the legal age of majority as dictated by the laws of the user's place of residence). We do not knowingly collect information (including photographs or videos containing images of individuals below the age of 13) from anyone under the age of 13, and we will undertake measures to erase such information if we discover a breach of this policy. If you are the parent (or legal guardian) of a child under the age of 13, please reach out to us if you find out that your child has registered an account with us or if you become aware that a user has uploaded and/or stored photos, videos, or other portrayals of children on our sites. We will terminate the minor's account and promptly delete any photos, videos, or other depictions involving your child.

Special Notice to Parental Guardians

If you discover that your child has supplied us with personal information without your approval, please notify us so we can expunge such information from our records and cease any associated features or services (refer to the opt-out provision above). We also encourage parents/guardians to instruct their children never to disclose their real names, addresses, or phone numbers without parental consent while using the Internet. We appreciate your cooperation in ensuring a secure and enjoyable online experience for your child.

Users from Countries within the EEA

For those located in a country within the EEA, please note the following: Personal information we gather from you may be transferred to, and stored in, a country outside the EEA. Personal information collected may also be processed by our staff or contractors based outside the EEA for various purposes including payment processing, data analysis, email delivery, hosting, order fulfillment, infrastructure and network storage, customer service, technical support, auditing, content licensing, and promotional services. By submitting your personal information, you consent to this transfer of your personal information outside the EEA for these purposes. We will take all steps reasonably necessary to ensure that your personal information is handled securely and in accordance with this Privacy Policy.

Language

The official language of this Privacy Policy is English. If a translation into another language is provided, it is only for convenience. In the event of any discrepancy between the English version and any translation, the English version of this Privacy Policy will prevail.

Inquiries

If you have any questions, requests, complaints, comments concerning this Privacy Policy, or any other inquiries or suggestions regarding our information practices, please contact us via e-mail at .

Updates to Privacy Policy

This Privacy Policy was most recently updated in July 2024. We reserve the right to modify this Privacy Policy at any point. We advise you to review this Privacy Policy from time to time to stay informed about any alterations and to understand how your information may be utilized.

Last updated: July 23, 2024